Online Intro to ITIL v4 Foundation - July 13th (satx)


Date: July 13, 2020

 IMPORTANT!  Please Read

To receive chapter member pricing,  Alamo PMI Chapter members
must enter coupon code
alamomem50 when registering.
(membership will be verified prior to course start date)

Not a member of Alamo Chapter and want to be? 

Read 'Membership' information at the bottom of this page.

Start Time: 8:00 AM
PDUs: 8

Course Cost:
   Chapter Member: $295  
   Non-member: $345 

($100 early-bird discount)

Course Description
ITIL® is the world’s leading best practice framework for implementing IT Service Management. Organizations use ITIL to plan, implement, support and improve services and create value for their customers. In this course you will receive an introduction to the knowledge and skills necessary for adapting best practices for ITSM in your organization.

Course Objective
This course is designed for anyone who would like a foundational understanding of IT Service Management, its key principles and practices, and how it will help you deliver better value to your customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements.

Target Student
This course is also designed for students who are interested in pursuing the ITIL 4 Foundation certification.

Attendees will receive the following: 
- Course workbook 

Delivery Method
Instructor led, group-paced delivery learning model with structured hands-on activities.

Performance-Based Objectives
Upon successful completion of this course, students will be able to: 
- Define ITIL and its key concepts.
- Identify the components of the ITIL framework.
- Analyze the ITIL guiding principles.
- Identify the components and functions of the ITIL Service Value System (SVS).


 Phil Williams, PMP, PMI-ACP





Cancellation Policy: Refunds for this event will be given to attendees who email a cancellation request to This email address is being protected from spambots. You need JavaScript enabled to view it. at least 72 hours prior to the start of the event.


PMI & Alamo Chapter Membership

How do I become a PMI member?
The easiest method is through the website.  Click "Join" (upper right corner of page). You will have the option to add chapter membership at this time as well.

How do I become a Alamo Chapter member?
If you are already a PMI member and wish to join our chapter, Go to the PMI Global website  Log in using your PMI member ID and password.   Click "Get Involved" and then click the "chapter" link.  Select the chapter and click the "join" button.

Event Properties

Event Date 07-13-2020 8:00 am
Event End Date 07-13-2020 5:00 pm
Cut off date 07-09-2020 8:00 am
Individual Price Members:$295/NonMembers:$345 ($100 early-bird discount)