|Date: Apr 10 & 17, 2021||
IMPORTANT! Please Read
|Start Time: 8:00 AM|
ITIL® is the world's leading best practice framework for implementing IT service management. Organizations use ITIL to plan, implement, support, and improve services and create value for their customers. In this course, you will learn the foundational knowledge and skills for adopting and adapting best practices for IT service management (ITSM) in your organization.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
IMPORTANT: This class is currently scheduled as an ONLINE class, but if the COVID-19 guidelines for social distancing are relaxed in time for this class, we will allow attendees to attend in person if they prefer, but we will still support online attendance for those who would still prefer to attend online.
Attendees will receive:
• 2-days (16 hours/PDUs) of live, online classroom instruction
• Comprehensive Student Workbook that includes copies of the presentation slides
• 6-month access to Banyan's online learning management system with videos, flashcards, handouts, exercises and sample exams (2)
• 1 exam voucher to schedule and sit for the exam <-- included in the price of the course
Phil Williams, PMP, PMI-ACP, ITIL
|Event Date||04-10-2021 8:00 am|
|Event End Date||04-10-2021 5:00 pm|
|Cut off date||04-05-2021|